What “connects” with you? Let me know!
Health care was very different when I was a young medical resident in the 1970s. Frankly, many policies and procedures were designed for the convenience of physicians and clinicians. Health care administrators decided what worked best for their organizations and just assumed that patients would figure out how to navigate the system.
I was never comfortable with that outlook even at the start of my medical career. Fortunately, much has changed in the way healthcare services are provided today and I feel fortunate that, as a healthcare CEO, I am able to help our organization focus on meeting the clinical and emotional needs of our patients.
One of our primary tenants as we move Park Nicollet Health Services forward is to keep the patient and family experience at the center of everything we do at Park Nicollet. We must look at every decision we make and every action we take through the eyes of our patients and their family members and loved ones.
My blog, DrAbelsonConnects, is an important way to communicate with you, and with our patients and our community, so we can let you and everyone else know about our services and our goals for improving your health and the health of our community.
DrAbelsonConnects has been up for two months now and has published 17 blog posts. We’d like to pause for a moment and ask for your feedback. What have you liked so far about DrAbelsonConnects? What have you disliked? How can we use this blog in a way to improve your interaction with Park Nicollet? How can Park Nicollet improve your health care?
I hope you’ll feel free to share your thoughts using the comment box below. We encourage and enjoy a free exchange of ideas at DrAbelsonConnects but, as always, we reserve the right to remove comments that make personal criticisms or attacks on individuals or specific businesses.
I’m looking forward to hearing from you!